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Posted: 02/01/2012
Purchased my 2012 Odyssey on January 2, 2012. Tranny shudder two weeks after ownership. Took back to dealer for evaluation (Lehigh Valley Honda in Pennsylvania). Verified the vibration, but said there was nothing they can do. Called Honda corporate and opened a case. They were going to have representative come out, but Lehigh Valley Service manager called Honda corporate and stated the car is performing as should and that this is normal. I stated to the woman, "do you think i am making this up?"
They did not offer the representative to even come out and evaluate.
I filed my complaint the NHTSA, called a lemon law attorney to begin the process, and demaned Lehigh Valley Honda give my money back.
I WILL NEVER, EVER EVER purchase a Honda vehicle again. I will share my message with every media outlet that will listen and exploit this problem via social networking media and goverment agency that will hear my case.
Protect the consumer and cherish your customers Honda for I am a beilever in karma.
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